The Ultimate Guide to the Xcaret Parks in Riviera Maya Mexico (2023) It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. What happens if there is an error and I have a duplicated charge? It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. Lock in the lowest price from these sites. Can I enter with food or drinks to Xplor? Advanced purchase discounts may vary depending on booking date and dates of stay. Is there any type of refund and/or cancellation. If it doesn't, for their own safety, they won't be able to do the activity. The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. The download code is valid for 30 calendar days from the date of purchase. For more information, please consult our list of products and services found in the Price list section of our website. Yes. Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. *MSI only with participating cards (banks) issued in Mexico. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. 1.- Enter your download code. Yes. Strike your best pose, smile and take as many pictures as you want during your visit. Do you have scooters on rent inside the park? Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. The staff treats you like royalty. Promotion valid only on websites and Customer Service Centers. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Advanced purchase discounts may vary depending on booking date and dates of stay. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. Play it safe and take your own photos with I would have. de C.V. We use own and third-party cookies to improve your experience on our website. Paid for in US $ we received the hotel photos only. We use own and third-party cookies to improve your experience on our website. What happens if I forgot my download code? No one was watching him, and yet, he smiled the whole time. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. 2.- A list of the albums that are included in your package will be displayed. If you purchased online you have access to the special ticket booth. Enter the heart of the Mayan jungle. What payment options are available to buy my ticket or tour? Yes, you can contact the photography customer service center. No, this is why we advise you to bring one with you. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. It is important to confirm your transportation service at least 48 hours in advance. To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. (I loved Fuego on my last visit). No, we only accept IFE. Service at every restaurant was never short of perfection. They did an AMAZING job with the photos at all 5 parks . If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. Underground River Rafts of 580 yards paddling with special hand paddles. No one wants to post vacation pictures a week after they get home, they want them as soon as possible. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. I can see them but they all say sample on the and not able to download. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. We wanted to know the best place to watch Mexico play in the World Cup, etc. Yes the resort is beautiful and access to the parks is great. This option is valid only in Mexico. The staff were very friendly and the room was clean and cozy. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. He was knowledgeable about the resort, the general area, and was very happy to make conversation. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Prices and availability subject to change. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. Children must present ID from school with address in Quintana Roo, or school report card with photograph. Within Mexico. The free buses with unlimited access to the park saved us probably $1000 by itself. I really had no idea of how to use them. 800 006 FOTO (3686)
We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. If you buy multiple parks, the pictures taken at the hotel are included for free. *Original Review Below*!!!!!! You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. We had a great time. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. 800 006 FOTO (3686)
Everything about the hotel was excellent. But we purchased the photo package 2 parks & the hotel. What are the necessary physical conditions? 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. Yes, you can contact the photography customer service center
16.32 mi from city center. How much time do I need to visit all the spots in the Park? Solidaridad, Quintana Roo, Mexico. I feel like we had no idea what our "magic wristbands" did at the resort. You can download as many times as you need to while the code is valid. If youre a minor, you can ask an adult to drive you. The price of admission to XPLOR Fuego All Inclusive is $ 109.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. How does the discounts purchasing in advance apply? We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." We stayed in a adult only area. Yes, you must select a specific date to visit the Park. Yes, children from 5 to 11 years old get a 25% discount on the adult ticket price. Traveling on business? I have sent multiple difference emails requesting assistance with no response. !My family and I stayed at this hotel for 6 nights. DoubleTree by Hilton Hotel Boston Bayside - Boston. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. We can provide it to you if you have your purchase receipt. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Enjoy a meal from the restaurant and perks like free WiFi. Their eco-integrating design and premium amenities make them unique. 282. 2.- A list of the albums that are included in your package will be displayed. This change is valid only 24 hours in advance. How many times can I download my photos with my download code? Great, vibrant, location. Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. Months without interest, only with major participating bank cards issued in Mexico. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. The download code is valid for 30 calendar days from the date of purchase.
In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. Solidaridad, Quintana Roo, Mexico. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. They are encoded directly from cameras with high resolution. Each photo downloaded is a JPG file, and the videos are MP4. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. Yes, the activities in Xplor Fuego are designed for all family. Please do not hesitate to let us know through this media when you decide to return to this paradise. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. You can download as many times as you need to while the code is valid. Are these activities allowed to elderly people? Outside Mexico. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. Your previous content has been restored. The Experience Photo Pass is offered to each guests Hotel Xcaret by way of the resort's mandatory bracelet, which allows guests access into their hotel room and entry into the theme parks. By continuing to browse the site, you agree to the use of cookies. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. How do I find and download the photos from the website? Can I pay with credit card or debit card of a person not included in the visit? Look for the Xelfie spots (automatic cameras) or any photographer inside the park. We invite you to join our program of using biodegradable and chemical-free products! Youll bring back home a terrific souvenir of your visit. Saturdat to Sunday from 9:00 to 15:00 Hours. Carretera Chetumal-Puerto Jurez, Km. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. Solidaridad, Quintana Roo, Mxico. No problem! If you visited our Xcaret Hotels: fotohoteles@xcaret.com
The experience of living Mexican art . We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. How do I open the ZIP file when I download multiple photographs? We dont have teachers or students discounts. Who can I notify if I have special dietary requirements? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. There are a lot of things to do in the parks got adults and kids. In our venues, life merges with art. Ingresar - Xcaret On your PC or Mac the downloaded photo is automatically saved in the downloads folder. If you buy multiple parks, the pictures taken at the hotel are included for free. We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Nestled in a natural rock and among rivers. Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. If you want more information about your transportation please call Customer Service. Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). The pass is very much worth the money. !DO not buy the photo package!!!!!!!! Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. After 14 year's of marriage we finally made it to Cancun. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). The minimum age allowed in Xplor Fuego is five years old. You can purchase with a credit card or PayPal. Does Xplor offer activities for children older than five years old? At what time can I call customer service? Mexico: 998-883-3143. . Dec 25 - Dec 26. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. The best of a home combined with the best of a hotel. Sorry, we dont have Travel agents discounts in Xplor. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. (01152) 55 4163 7327
- Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. Luxury Resorts in Riviera Maya | Hoteles Xcaret Xcaret: photo pass worth it? - Playa del Carmen Forum What is the time for pick-up at my hotel and where should I wait? Where is the photo that I downloaded located? HOTEL XCARET ARTE - 105 Photos & 15 Reviews - Yelp I have sent multiple difference emails requesting assistance with no response. Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. 5 Blossom Street, Boston, MA, 02114. My hotel is not available for pickup, although I chose transportation to the parks. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? The photos of you and all your companions in a single package for you to fully enjoy your visit. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. Thank you for contacting the Photo Department at Experience Xcaret. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. They are encoded directly from cameras with high resolution. No problem! Due to the nature of the product we offer, you always have the possibility to view the photos. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities.
Tinman Elite Shop Password,
Eagle Brook Church Lino Lakes Staff,
Articles H