Lux Box Signifies that the film rated may be inappropriate for pre-teens. . Bought 4 tickets using a gift card & balance going on my credit card. Never ever deal with these people. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. Absolute garbage company with terrible customer service! They issued me a credit and the credit did not work! The fee is displayed on the Order Summary during the online purchase process. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. CSR and Supervisor simply read the script over and over and would not issue a refund. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. No images. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . For extenuating circumstances, please consult theatre management. Please visit our Health & Safety Action In Regards to the Coronavirus page. Tickets purchased through Fandango.com can be used at AMC theatres. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. No images. The booking fee is non-refundable. We use dedicated people and clever technology to safeguard our platform. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. I tried calling 4 times today, twice they hung up on me. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. It won't go away until after that Thursday. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. I can guarantee you. We use Orville Redenbacher popcorn kernels from ConAgra. When I click on the link, the webpage comes up only as text. Have you tried pulling up your order/confirm on the mobile app? Still no response from Fandango. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. What Phone Number Do I Use to Request a Fandango Refund? What Does the Fandango Refund Policy Say? Please visit your local theatre for specific details. You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. As long as you complete your request and submit it before the show starts, you are eligible for a refund. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. In lieu of Birthday Party events, we are offering Private Watch Parties. If I could change one thing about Fandango, it would be that you wouldn't have to pay a convenience fee to purchase tickets. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. It can take up to two weeks for your refund to be completed. When I click on the link, the webpage comes up only as text. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? Children 3 to 11 must pay the child admission price. How Many Tickets Can I Purchase Online? When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. For a better experience, please enable JavaScript in your browser before proceeding. Should you wish to purchase more than ten tickets at a time, please place separate orders. Please see Admittance Procedures for more details. I said, you're a multi-million doolar company, give me the 3 passes you owe me. Here are 8 tips for writing great reviews. Yes! They do not call back as promised. What is the purpose of the rating system? Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Some websites just DO NOT work properly & it seems Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. Scroll down to the theatre you plan to visit, and click on the theatre name. There's a little square with the broken image icon, and my confirmation number, but no bar code to scan. Please don't use Fandango for your movie tickets. You can definitely purchase tickets online! What you get with the VIP account, besides the option of a refund, is the possibility of exchanging your tickets. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. This page will provide you with a list of our theatres, sorted by state. Most of our theaters offer military discounts. Refund Policy We are proud to partner with studios to promote feature films and will run giveaways and social contests. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. Precious metals are still not accepted. Once I tried to purchase online they said that my card wasn't activated. Are military and student discount tickets available through Fandango? How Long Will a Movie Play at my Theater? We will fax your bank on your behalf and, if you so choose, contact Fandango for you. There are no refunds after the printed showtime. For assistance, contact a staff member. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. Pleaseclick herefor further details on how to use your Fandango gift card. Wondering if this happened to any of you or a similar issue. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. Companies can ask for reviews via automatic invitations. The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. Extremely hard to get a hold of once purchased. All passes are at the box office*. But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. Is Your Popcorn Gluten Free? How do I redeem colored passes, loyaltyfree tickets and concession rewards? Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. I received a Fandango giftcard for Christmas. The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). For example, one theater might receive one film to play, another theater might receive another. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. So, step right up for an entertainment treat. We are not unfamiliar w/ the use of a computer. We charge a small convenience fee per ticket purchased on our website and mobile app. They probably make more money scamming than selling tickets!!! I have reached out to customer service multiple times with no response. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. All other General Admission seats do not allow for direct dine-inservice. How to Request a Fandango Refund the Easiest Way. Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online). Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. Before leaving the auditorium, please check around your seat for any personal belongings. How do I update/change my payment method in the Regal mobile app? Regal Entertainment is not responsible for lost, stolen, or recovered personal items. Children under 3 are free except in reserved seating and recliner locations. Concessions are always on the menu with an AMC Gift Card. Yes, it does. Gift cards can be purchased at all or our theater locations or online byclicking here. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The system prompted me to log in. Wow! It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Oct 28, 2015. If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. You can visit your local theatre to find their specific pricing policy. That's your best bet. Contact your local theatre if you have questions regarding any state or local requirements. for additional tickets. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. It was their systems error that caused this entire issue! These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. 2018-02-10. false. Regal Entertainment Group theatres are handicap accessible. I know for certain it was once it was purchased. DoNotPay can help you save big bucks on all lifes trifles! Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. ), as well as private movie screenings and larger corporate events. How do I refund my tickets? The theatre employee can access your order by phone number, ticket ID or confirmation number. There's no true rhyme or reason On one day you can log onto your account and purchase tickets and the next time it won't allow you to log onto the site. DO NOT USE THEM for movie tickets. Student discounts are not available online, and are only offered at select Paragon Theaters. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. Online orders placed by Noon EST will be shipped within two business days. What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing? 2. Please click here for further details on how to use your Fandango gift card. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. When it comes to the tickets purchased for a special pricethey are nonrefundable. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. checks for MPAA guideline adherence at the doormans post and theatre checks. Locations with military pricing available are listed on this page. Their response was that the promotion had ended, nothing they can do. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. Security issues have become a daily part of our lives in America. Would give zero stars if I could. We will fax your bank on your behalf and, if you so choose, contact Fandango for you.
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