Nexus issues important update on free bus pass renewals Renewing your bus pass or reporting it as lost or stolen There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Your new pass will be not sent until a week before your old. What do I do about my concessionary bus pass? You do not need to reapply for your bus pass. In the unlikely event that your pass does not arrive, you should call. English bus passes are not accepted in Scotland and vice versa. No it is not possible to issue an age-related bus pass "with companion" entitlement. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. The way of applying may be different to the way you applied in Gloucestershire. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Before your pass expires, we may send you a letter inviting you to renew it manually. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Changes to personal details If it has already expired, please call 0345 678 9088 to arrange a renewal. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Concessionary bus passes will no longer be renewed automatically. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Dont include personal or financial information like your National Insurance number or credit card details. Where can I get a bus pass for an older person? You can renew your bus pass up to 8 weeks before it expires. I have applied for my new bus pass, what should I do with my current pass? You can apply for your renewal bus pass online. What do I do with a bus pass which is no longer needed? Older person's bus pass renewal. If you have not received your renewal form, please contact our information line on 0345 600 0659. How to renew your bus pass | Shropshire Council You will need to apply to your new local authority for a new pass. This form can be completed and returned in the envelope provided with your form. Continuing eligibility for a pass issued due to a . This cookie is set by GDPR Cookie Consent plugin. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. The form will ask for a new passport-sized photo, which will be printed on their new card. five years Currently this is at age of 66. Alternatively, you can renew your pass online. Our I have not had an automatic renewal what do I do? Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Renew your older or disabled person's bus pass system now generates new passes automatically at least a fortnight before the However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. This might be a letter confirming your eligibility and asking if you wish to renew. Lee Update or cancel a card. Are you struggling with the cost of living crisis? Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Login Or Register | Lancashire County Council Bus Pass We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Learning impairment that has resulted in an arrested state of development before adulthood. Youll need to provide proof of identity. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Renewing an older persons bus pass. This website uses cookies to improve your experience while you navigate through the website. Copyright 2023 Wisdom-Advices | All rights reserved. The cookie is used to store the user consent for the cookies in the category "Performance". Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Open all. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. It does not store any personal data. You should continue to use your current pass, but then cut it up once your new pass arrives. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Passes that were automatically renewed should be received by 1st March 2023. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Two weeks before your current bus pass expires you should receive a new bus pass in the post. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. However, you may not be allowed to use your bus pass on night buses i.e. What are the 3 most important parts of a motherboard? Forgotten your Username? Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. We only need this if you want us to contact you and we won't keep it once we've replied. thurrock.gov.uk uses cookies to make the site simpler. 1 week before current vouchers expire. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Can I use my bus pass on Park and Ride Services and Airport Transport Services? You don't have to do anything, unless you have moved since we sent you your last pass. The cookie is used to store the user consent for the cookies in the category "Other. You can make updates to the following details before your bus pass renews: your appearance. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. When to renew your bus pass | Oxfordshire County Council The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. All rights reserved. These cookies track visitors across websites and collect information to provide customized ads. Please check with the county council in the area you plan to visit. Alternatively you are able to renew your vouchers online. Your new pass will be valid for 2years. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. If you send us different evidence, your pass may be delayed or refused. Freedom Pass expiring: How and when to renew London travel permits. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Will receive a renewal form, as evidence is required to obtain a new pass. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. These cookies will be stored in your browser only with your consent. Blackburn with Darwen: Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Renewing your bus pass or reporting it as lost or stolen Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. If you do not have your current pass, then please contact us. You may need to provide proof of your new address. Apply for or renew your bus pass. Free travel before 9.30 am on infrequent services. These cookies ensure basic functionalities and security features of the website, anonymously. gov.ie - Operational Guidelines: Free Travel Scheme New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. To get an older persons bus pass you must 2 Apply to your local council. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Please let us know if you no longer require a bus pass. Your browser does not allow scripting so some of the features of this page may not work. igo card for 11 to 16 year olds. The county council will not reimburse you for any charges levied by medical specialists or advocates. But opting out of some of these cookies may affect your browsing experience. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. I have moved out of Gloucestershire. 4 Apply online. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Your bus pass will be renewed automatically. The cookie is used to store the user consent for the cookies in the category "Analytics". Bus Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. If you do not receive your new pass please contact our information line on 0345 600 0659. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. for staff to amend your details and arrange for a renewal pass. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Bus pass renewals - Travel Devon Over 60 travel concessions & bus pass | Age UK If you have not received either a letter or full pack call us straight away on 01452 426265. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. You can apply for your renewal bus pass online. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Necessary cookies are absolutely essential for the website to function properly. No, your bus pass cannot be used on National Express services. 1 Contents. Can I use my pass on Trains? If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Completed renewal forms will be processed and new vouchers issued approx. The cards offer older and disabled people free travel in the capital It is no longer. I am an age-related bus pass holder and my current bus pass is due to expire soon. By clicking Accept All, you consent to the use of ALL the cookies. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Free travel bus pass and voucher renewals - Suffolk on Board Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. New bus passes to be sent to thousands of County Durham residents new pass.. Find out more about an igo card. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. What type of medicine do you put on a burn? Senior HOLO cards available at all Satellite City Halls on Oahu How does violence against the family pet affect the family? You need to check the expiry date and apply to the council for a new one if you're is due to expire. Disability-related passes can be valid for 1 - 5 years. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. How do I renew my bus pass in Northumberland? You have moved since your last bus pass was issued and not informed us. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. How much longer should the Sun remain in its stable phase? At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If your pass has been stolen, you should call 0345 200 0388 to replace it. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Renew an existing pass | Transport for Greater Manchester If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Your pass will be automatically renewed if you have used it within the last 13 months. You can get an older person's bus pass when you reach State Pension age. My age-related pass has now expired but I have not received a new one. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. Renewing a disabled persons bus pass | East Sussex County Council Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. 2 Are senior bus passes renewed automatically? Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY How long will my new bus pass be valid for? Age-related travel pass - Norfolk County Council How long will it take to get a bus pass following a renewal/application? All content 2023 Southend-on-Sea City Council. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Copyright Lancashire County Council 2022. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. For further information see. There is no need to contact us until we get in touch with . If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Most young disabled (under 16) pass holders should have received a short form to return. You can apply for a disabled persons bus pass if you are a Medway resident. Using your card. If your current bus pass is due to expire within the next month, this is an indication that we . Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Renewing, updating or cancelling a bus pass - Thurrock Can I use my English senior citizen bus pass in Scotland? The list of these services is on the GCC web site, under Transport. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. If your pass has already expired you can still renew your bus pass. The passes will be sent out automatically but people should call the bus renewal hotline . Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Applicants can enter in their postcode online and will be given the contact details of their local council. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. For further information contact: The National Rail enquiries telephone number is 08457 484950. You can apply for a replacement bus pass by filling in the lost bus pass application form. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Older person's bus pass | Leicestershire County Council Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Collecting an application form from your local library. If you've had a concessionary bus pass for the last five years, you might . If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. How did the American colonies actually win the war and gain their Independence from Britain? We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. applies to approximately 12,000 people, the vast majority of whom are If you dont provide us with evidence, your new pass will be delayed. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Read and contribute to the 20 readers' comments .
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