Tickets will be available to purchase, once onsale, through Ticketek. I've sent an email invitation but some or all of my friends did not receive them. Why does the app ask to use your current location the first time it's opened? Enter the required information in the fields provided. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. Can I use text or download images, photos and videos from the site? Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. This can be accessed using the 'Share and Save' button on the mobile ticket. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. How long are Ticketek Gift Vouchers valid for? All rights reserved. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Will AFL Membership dining have a priority system in place to access tickets? What happens if my tickets do not arrive in time? Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). If you arrive late, you may not be admitted until a suitable break in the event. The email may have been filtered by a spam filter. Sign In Join today Please note: AFL House is currently closed to the public. To do so, members will be required to use the 12-digit barcode number on the back of their member card, entering it on the website of the relevant ticketing agent (Ticketmaster at Marvel Stadium, Ticketek at the MCG). 3- 12 - Junior Ticket. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. FAQs 2023 | AFL Membership <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> During my time at Ticketek, I created marketing schedules managing when client's images and ticket sales . Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. Some events may have a Family ticket which includes 1 Adult and 1 Junior. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. Are Refundable tickets offered on Gift Voucher sales? You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. SuperJuniorIndonesia on Twitter: "RT @MONSTERGRP: [Notice] @henrylau89 This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. Don't forget to bring your ezyTicket to the event. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. Sell tickets directly from your Ticketek Account. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? The Ticketek app was also reportedly glitching, stopping people from . For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. Terms & Conditions of Sale | Ticketek NZ No, refundable tickets can only be selected during the original purchase. If you purchased online or through our call centre please contact Customer Service for further assistance. Refunds must be requested no more than 60 days after the event date. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? I had the opportunity to study abroad in Australia during the summer of my Junior year. Where do I redeem my Ticketek Gift Voucher? An invitee purchasing seats can select up to the maximum seats currently remaining for the group. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. What qualifies as a concession ticket? All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. Select Tickets | Tickets for Sport, Concerts, Theatre, Arts, Family Once you have logged in, update your information. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. Postponed and Cancelled Events. Ed Sheeran fans left furious as ticket chaos leaves thousands stranded For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? What happens if I purchase multiple tickets and haven't received them all? Gift Vouchers can also come in pdf format, which can be printed. Your barcode to access tickets is generated upon your renewal. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. How do I request a refund if I have purchased Refundable tickets? Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. All tickets purchased through Ticketek will be mobile or PDF, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone's ticket wallet and share them with your friends and family using the 'Ticket Forward' function. <> If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Do I need to be logged in to see 'My Events' and if so how do I know? There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. If you do not receive your club of support pack please contact the club directly. Ticketing | FAQs | ICC Sydney How do I unsubscribe from My Ticketek emails? You might find the following websites helpful if you want more information about ticket scalping: Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. There are many ways you can redeem your Ticketek Gift Voucher. Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre You are responsible for knowing the contact details of all attendees in your group. This is just another way of conveniently storing and viewing your mobile tickets. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.
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