If so, ensure the switch is on. Check that the charger is in good condition. With proper maintenance, these can be eliminated. Do I need to pedal to ride this bike? Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Each offers a set amount of torque as a percentage of the total amount per level. But, what was it about this particular system that made us choose it over the others? What if you already have power and still can not get the bike to move? We've received plenty of questions regarding app setup and features. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Is the battery and /or motor replaceable? For any error, your electric bike will flash a light indicator or display an error code. Check if your battery has an on/off switch. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. If this persists, consider replacing the controller. 204. 0000017068 00000 n Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Check to find out if anything is blocking it or not. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. Bosch HMI & Drive Unit Manual. Every error code outlines different issues with the bike. If the error persists, disconnect the accessory. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Not really sure what else to suggest here if there are no codes shown off. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. The assistance will still work but only for approximately 50 miles. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. 203. Underneath that is an explanation of each app feature and how to access them. These errors may affect the electrical system of the bike. New riders may not know all these error code facts. Update files are available for remote repair, please contact CSG warranty. The bike obviously goes faster if in freemode but I cant get the right setting. A new era in the riding experience. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. 0000010726 00000 n To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? 0000004799 00000 n Ranjit. Still not got a working one. It appears when the throttle is loose and cannot return to the initial position. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! This is often referred to as electric bike error 5. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. These include gradient, heart rate, and measured times amongst others. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Letting you keep track of everything from charge status to training data and performance analysis. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. If the problem persists, contact your eBike dealer. We would encourage you to try all three out and see which works for various terrain. 0000011073 00000 n How does the range extender connect/fit? Want a bike quick? Contact our helpful and friendly customer service team for assistance. In this case your accessory exceeds the specifications of our output. Put it on charge and linked the app and it reported error 201. If you are connected to the app an error code will be displayed. There should be no LEDs lit up. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. 0000030299 00000 n You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. Connect the bicycle to the Dealer APP and check the battery temperature. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. E-Drive system: Mahle Motor Hub drive 40Nm . Restart the eBike System. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Sounds like a need to make a third trip back to Evans to see if they can update the firmware. But you should be able to fix common and minor faults in no time by following the guides above. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. 0000029939 00000 n Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Inverted polarity at charger. If you are new or planning for purchasing an electric bike, then this guide is for you. Turning your smartphone into the ultimate cycle computer that includes the following functions. Bosch Active Line 25kph Drive Unit Manual. Do I need tax, insurance or a licence to ride the e-bikes? Contact your eBike dealer. The button is used to: Left: Top tube mounted control unit. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. <]/Prev 778070>> I spoke to the dealer and he said there should be an error message posted. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. If the error is not solved, replace the battery. Perhaps the best feature of the Navigation function is the ability to add waypoints. It's very frustrating that my shop only has the ability to update firmware. Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. Replacing the controller may solve the issue. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Sign up forin-stock updates and discounts! Kel Walker, Hi Alvin, The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. I took the bike to a local shop that promised they could work on the firmware. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. Let it cool down before using the bike again. This can be saved post-ride in the app and uploaded to Strava. Display shows a motor on it and front motor does not work. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. Open the settings menu. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . /5. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Ive luckily have not had any issues. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! I just had it on charge the entire night and went to check now in the morning and still the same error. If this doesnt work, the speed sensor could be broken and needs replacement. For instance, if it is a less challenging climb, you may not need maximum assistance. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). Charge the battery within the appropriate temperature ranges. Is this a faulty control box by chance. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Same issue, got a new cannondale treadwell and after first charge got the pink lights. So, lets find out the common errors and their codes. We showed the basic electric bike error codes, which can help you to get the exact issue. How long does it take to charge the battery? No word from dealer so far. Allow the battery to heat up slowly in a warm place. Therefore the throttle will have the same speed level/grade limit set on the PAS. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. That voltage should match your battery. Stay up to date on latest releases, buyers guides, and more.. This subscription is good for eight total maps, with a map totaling one complete state. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Continue charging. You can buy the unit separately or replace it entirely in case of damage. If you do not get any power to the display then you should start with the battery as well as all the connectors. This section is intended for developers who are debugging system errors. Here is the issue: after the ride I review my activity but I don't see any error message. If the error persists go to the official service, Access the Dealer App and connect the bicycle. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. The male and female prongs should have a positive connection. Also, check if there is any silicon interference or corrosion damage. Elizabeth Davis. We have looked at the chart of errors on this site. Salt Lake City, UT 84105 If error persists try a new charger. If this method does not work, unplug the throttle from your kit and get a new one. The app is compatible with all of the e-bikes in our range. Bosch Performance Line Nyon Owner's Manual. Bosch Active/Performance Line Charger Manual. If you are getting error code 08 (throttle issue) first check throttle connection carefully. You can try a different controller if you have one or ask for a replacement from the supplier. Press again (whilst it is flashing) to advance to the first assistance level (Green). Same issue for me. Temperature too low during use. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Ensure none of the pins is bent and are all in line with the arrows. It then started charging so I left it for a few hours. This service is subscription-based and requires renewal annually. You will need to return under warranty to a dealer that has the required cable. Think of it as a built-in Google Maps. 2 minutes in the shop and done. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello 6YVL. Or you could select the Custom option and set each assistance level to exactly how you prefer it. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. No, the slimline battery is mounted within the downtube and is not easily accessible. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. The battery used on the bike produces higher than the required voltage. Bosch Battery Pack Owner's Manual. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Why would this be useful? Properly inspect all the visible connections and see if the display is adequately engaged or not. This cage replaces the bottle cage situated on the seat tube of the bike. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Battery blocked by a short circuit. 130 0 obj <>stream It occurs when the controller gets to its maximum temperature level. Hi: I too have an Orbea Gain. Please check the battery Pack connector. 0000003248 00000 n However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Can I ride faster than 15mph? 0000030374 00000 n Check your battery voltage. He chose to convert a GT Avalanche bike from around 2010 +. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Bosch Performance Line 25kph Drive Unit Manual. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. 0000030681 00000 n In this article, we dig deeper into this and see how to fix electric bike error codes. If the system locks, reduce the demand and restart the bike. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Can I ride this in the wet? They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . Please contact your eBike Dealer to activate it. Should an error occur with the system, the app will display an error code. Then check input voltage (P03) through your LCD Display parameters. How do you then select an assistance level? Its on a dual motor e cells super monarch. Its a tendency practiced by many riders. So, having decided on the hub drive motor, one system stood out above all others. I wonder if I drain the battery and try to charge again if it will fix itself . Devices that are Ant+ only are NOT supported. The link above does not show all the error codes, at least not the one I got which is 201. To do so you would have to remove the bottom bracket and crankset. Please check the remote connector. Basically, he is a businessman and research writer. Saturday: 10am5pm You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. If you need advice on compatible belts please contact us. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click the owl icon to create an account if you don't have one already. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Right: Handlebar-mounted Trio control unit. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. Contact us for further assistance. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Using the navigation or maps requires a $4 per year subscription. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. The battery is too low to run comparing the e-bikes capacity. Update files are available for remote repair, please contact CSG warranty. Short curcuit at power output. It may not display this or other websites correctly. Temperature too low during charging. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. It really is very simple and will quickly become second nature to you. The X35 motor system is light, powerful yet extremely compact. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. If the problem persists, contact your eBike dealer. The ebikemotion ones are inordinately expensive at 549 . Battery Charge 25 pts. Bikes ready for 48-hr dispatch. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. An incorrect battery used on the bike shows. Can you please explain if I am missing something here? A local Orbea service centre to me updated the firmware, job done. Check that with the accessory disconnected there is no error. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. I have had a error code that shows itself on my ebikemotion app while riding. The speed sensor should be screwed into the motor lead plug fully. Select the Pulsometer option and follow the instructions. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). There is also a Custom mode, but Im ignoring that for now. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Seems as though it will start now but shuts down momentarily. Press J to jump to the feed. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. Adam, I have had a error code that shows itself on my ebikemotion app while riding. (435) 214-7287 The sensors of the battery pack got damaged. And Error code 07 does not always indicate a hub motor problem. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. If error code remains, test with new motor core and controller error. Stop charging and allow system to rest for 30 minutes with bicycle turned off. Find out here. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. The code iam getting is E0600. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. Error in the communication with the Battery Pack. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. H\n0E Sounds like only a problem with the app, and nothing to do with the battery or drive system. Ray. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press Button A (top button) to change to the next level of assistance up to Level 3. One of the key functions of the app for e-bikes is fault diagnosis. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. So, you can optimise your training programs and view route data after each and every ride. New component detected not associated to this eBike system. Got a new Ribble e-bike and want more assistance with how exactly it works. Clicking on the stopwatch icon opens up the activities section of the app. It commonly occurs when there is a connection issue in the mount and battery. The 250W motor has a 40 Nm maximum torque output. you have Bluetooth enabled on your phone. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Simply plug the bike into a household socket using the supplied charger and cable. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. First of all make sure that your battery is fully charged and has enough voltage. Consider replacing the torque sensor, controller, or drive shaft. To learn more about the app and what it offers read our dedicated companion app blog here. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. thanks for checking out our blog post about the Orbea Gain. You are using an out of date browser. If error persists replace charge point. 0000010427 00000 n If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. This is a very important project for a big grade and he needs expert help. Find out here. Thus, this article will show you the electric bike error codes in detail. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Solution: Turn off the ebike and remove the battery. Turn compatible lights on/off (if fitted). Check the cable; try unplugging and replugging. You may also have a blown fuse in the battery itself. Current supplied by the Battery Pack is too high. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. It worked fine in the 'good' bike which is good news. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Every error code defines different issues with the bike. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. At that point turn off the RE.
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