Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, Install Desktop Connector, access the download from your Autodesk Account, Reboot the computer, make sure apps are not auto running in the background, Try reviewing & following the steps in the. Once you reach this page scroll down it and go to the download link (named Download Now) which is under the Install Walkthrough section then click on it. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. You are now ready to use Desktop Connector. Wait 5 minutes. After configuring the drivers, check for missing updates for Recap Photo using the Autodesk Desktop App or via the Autodesk Account. This will let the 14.9.0 installer "run over" the old one, and install the new one. Files contained in folders set as View & Download permission will not be set as read-only on the local machine. No, the November release of Desktop Connector will not support Navisworks. Were you able to resolve it from@pendeansolution provided? Specificallyv. 14.10.0.1456 from June 1, 2021. Your support/feedback would be much appreciated. Right click the Desktop Connector icon in the system-tray. Desktop Connector right-click menu commands (Lock/Unlock and View Online) are not available for the Autodesk Docs Connector. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". For this release of Desktop Connector, the Inventor workflows are not supported for the Docs connector (Fusion and Drive connectors are supported), For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded, Visibility of whether the relationship is an Xref/Dref/Both, Visibility of whether the relationship is an Overlay, Ability to Export the graph view to external png file, Desktop Connector cannot be closed while sign in dialog is open, User unable to view Project in ACC Docs and Revit. . It says setup successful. If you need to upload an entire dataset and ensure that all file references are also uploaded, a new tool has been added to the Desktop Connector home screen menu called. Click on Permissions settings. Once done, you may notice a new drive on the computer called "Autodesk Drive.". Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Access Desktop Connector from a different machine or with an administrator on the same machine. I have tried starting Autodesk\Autodesk Desktop Connector but nothing. This allows you to further narrow down if the issue is related to member permissions or to the setup of the individual machine. Large surface files (.mms) will no longer be versioned when the host drawing is opened. Its not pretty, but it gets you there. Share your knowledge, ask questions, and explore popular ReCap topics. Confirm you have Desktop Connector installed. Note: Desktop Connector support is limited to the current release. AutoCAD 2022.1 will no longer create bak, dwl, dwl2 files when the dwg was opened from the workspace. Read and agree to terms of use. %localappdata%\Autodesk\DesktopConnector.Applicat_Url_3jj2w2iynvqiiebej5jo1rt0nhfjfaur\5.0.0.593. You can send the Log file to me through a Private Message and we can take a look. I am having problems installing Desktop Connector. Solution: Install Desktop Connector and configure Autodesk Drive per: ReCap Photo 2021.1 Update Tips. Now your entire project team will be up to date, wherever they are. The Autodesk Desktop Connector (ADC) update build version is 15.8.0.1827. You didn't activate the invitation to a project in BIM 360/ ACC or didn't access the project in the browser for the first time. I then logged in as myself and the Connector would not start. I am on 14.1.0.1074 and trying to update to 14.5.0.1144. In Control Panel, I tried to Repair ADC and same result as above. Can you successfully login to the BIM 360 Team web application from the laptop? The Pending Actions window can be opened by right-clicking the Desktop Connector icon from the Windows . Previous releases of Autodesk Desktop Connector are available for download. Once it is removed, Drag and Drop upload workflows have been simplified so that only the files in the selection set will be uploaded. Hi, i cant start work with Recap, because:"Autodesk Deskop Connector is not fully set up". Native Windows File Explorer commands/workflows, version earlier than Windows 10 Version 1709, manage which projects are displayed in File Explorer, remove the project from File Explorer, then add it again, change the location of the local workspace, comparison chart of 15.x and 16.0 for Autodesk Docs, Do not sell or share my personal information. Upload and download documents. I understand that you are having trouble with Desktop Connector not working. Log in using the corresponding Autodesk username and password. Welcome to Autodesks Installation and Licensing Forums. Should I see Desktop Connector when using the Autotdesk Desktop Application? Share your knowledge, ask questions, and explore popular BIM 360 Team topics. Can I access files when Desktop Connector 16.x is not running? 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. I am unable to start Desktop Connector on my laptop and heading away on business so getting worried as I need it working as there are many linked cad files in my Revit model that are stored on desktop connector and pathed there. Welcome to Autodesks BIM 360 Team Forums. Right click the Desktop Connector icon in the system-tray. For example, when you save a drawing in an Autodesk Docs project, a Workspace Sync action will be displayed in the Pending Actions window to let you know that the drawing is being uploaded to Autodesk Docs. Solved by pendean. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". While enabling windows long path is not supported, improvements have been made that allow Desktop Connector to handle workflows where long paths exist. You may observe as much as 40% faster DWG open times when the drawing contains a significant number of references to Civil 3D data including Drefs, reference templates, surfaces, and so on. Your further assistance would be much appreciated. Someone had the same problem? For AutoCAD releases prior to 2022.1, Desktop Connector will add dwl and dwl2 files to the ignore list so they will no longer be uploaded. This is not an official translation and may contain errors and inaccurate translations. I am an administrator on my machine with rights to install and uninstall. It easily allows users to manage their information directly from their desktops. Run that, it should generate a zip file that you can send to us. One follow up I do have is that this should have raised a Customer Error Report (CER). How to store and open ReCap projects from the cloud, Do not sell or share my personal information. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. Welcome to Autodesks Installation and Licensing Forums. For Example: Automatic file locking behaviors may get in the way of the desired user experience. Hi Patrick I'll post a link to download these. Preform a clean uninstall and reinstall of the Autodesk Desktop Connector, BIM 360 icon disappears from Windows File Explorer after performing an update or reinstall of Desktop Connector. I installed deskop connector and logged in. Follow on . You must fully uninstall Desktop Connector before installing an older version. Make sure you have the Anti-Virus and Firewall turned off. Change the permissions in the folder for the user in question. If the icon is not there at all, we will have to get the logs from your machine to determine what is happening. Notification was not available via the Desktop Connector interface until a few days after the official release date. Our final recourse was to use an uninstall utility (. ) (Cannot uninstall it). This location can be changed during the Desktop Connector installation. I didn't see any attachments to this post. Please"Accept Solution"if a reply or replies have helped resolve the issue or answeredyour question, to help others in the community. This page has been translated for your convenience with an automatic translation service. Desktop Connector has a Pending Actions window that you can review. Do you want to manually start the service?I responded by clicking Start Services.I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. November 30, 2022 (v. 16.0.0.1902) I have stopped the service and restarted it, restarted the laptop etc etc. Report 0 Likes Reply Message 27 of 41 c.zilzer2207 in reply to: john.koerner 10-09-2019 03:23 PM Thank you very much! Note: Multiple users with unique machine logins are not supported running simultaneously with Desktop Connector. For this release of Desktop Connector, the Navisworks workflows are not fully supported for Docs connector (Fusion and Drive connectors are supported). I'm unclear of my how I was invited. Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). For example, you might not have access to a file, folder, or project. Unnecessary "Checking Latest Version" dialog showing up during AutoCAD dwg compare workflow. I logged in and it appears to be working fine now. I've over 3 years of experience in 3D Modeling using Solidworks and Autodesk Inventor. Uninstall the previous version before running the 16.x installer. Shortcuts crashing in File Explorer during RT-Click operation, Fail to set data shortcut working folder when selecting a folder with only View + Download permission, Double-click on "Autodesk Docs" drive and nothing happens in Desktop Connector, The user is unable to view the BIM 360 Project in Revit and Autodesk Docs, Fixed an issue in which custom properties were missing when dragging and dropping sheet set files to the cloud or when multiple users are working on the same sheet set file to add custom properties. Are there changes to Autodesk Docs connector permissions? Welcome to Autodesks Installation and Licensing Forums. Find the project members that have the reported issue and remove them from the project. Do not sell or share my personal information. Works fine then but it does have constant stability issues from my experience. With the changes around permissions, users in 15.x may have paths truncated while 16.x will contain the full path. Open the downloaded package and allow it to extract. I launched it and got the message: A Windows service required by ADC did not start in the expected amount of time. IT tried under his log in as well and experienced the same problem. The user should at least have Edit permission. Solved by natasha.l. Open the downloaded .exe file and allow it to extract. Method 2: Adjust Permissions Settings. Are Inventor workflows supported with Desktop Connector 16.x? Can't find what you're looking for? Autodesk Desktop Connector is not fully set up. Install Desktop Connector Sign In and Out Administrator Guide Home Screen and Menu Options Supported Files and References Syncing, Paused and Disrupted States Docs Connector About Autodesk Docs Connector Manage Projects Docs - Home Screen and Activities Docs - Manage Files and Folders Docs - Upload Files and References Tool Docs - Permissions Welcome to Autodesks ReCap Forums. You can alsotry using the Microsoft Fixit tool to do a clean uninstall of the program. Resulting behaviors will be similar to working on a local drive or a network share. After that, clear your %TEMP%folder and then reinstall Desktop Connector. Drag & Drop workflows have not changed for the Autodesk Drive and Fusion Connectors. No, Desktop Connector is not available to download/update from the Autodesk Desktop App. Solution: Please check the following to fix this issue: Confirm you have Desktop Connector installed. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. Does Desktop Connector 16.x support long paths? Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. Download and install from the Autodesk desktop app included with Windows products. Remove and re-add the members that cannot see the project As a project admin, navigate to the Members page. Significant reduction of 429 errors (Too many requests) by greatly reducing unnecessary server calls and improving user navigation performance, Incorrect sort order from Z-A in File Explorer workspace, CER when exiting tray while pending actions are in progress, Incorrect default feature flag values when client is unable to communicate with the server, Crash if exiting Desktop Connector during the Change Workspace command, Ability to change the location of the Workspace to another fixed drive location, Open in Desktop command launched from a file in Shared with Me location in Autodesk Drive web failing to open, Resolved defect where AdSSO version 13.4.4 is not installed with Desktop Connector, Error "Object reference not set to an instance of an object" when opening and saving an excel from the desktop connector, Machines unable to contact the server are getting served wrong feature flag settings, Resolved workflows navigating large number of projects resulting in the message "You don't have access to this resource. If you are installing Desktop Connector for the first time, you can simply follow the sections Download the Installation Files and Install Walkthrough as shown below. Can I try to install an older version of Desktop Connector to see if that would help in any way? Changes mentioned below only apply to the new Autodesk Docs Connector. Maybe two of these doesn't work. Desktop Connector is running elevated or behind a proxy. This is not an official translation and may contain errors and inaccurate translations. Autodesk software products will operate on a Free Trial license until activated. Now i have to install 3 program to use one. Autodesk Desktop Connectoris not fully set up. What IP addresses and domains are used for BIM 360 services? Desktop Connector 16.x will now display the full folder path for folders even if they don't have view permission, as long as they have permissions for at least one subfolder. From quick sketches to fully finished artwork, Sketchbook goes where your creativity takes you. Fast navigation in Windows File Explorer. In Autodesk Drive web, 'My Data' cannot be renamed or deleted. I am an administrator on my machine with rights to install and uninstall. When performing a drag and drop upload, the files in the selection set will have reference support if they contain relative paths. Download the latest version of Desktop Connector. Once there, you can rename the existing file to user.config.old and then attempt to restart the product. Get answers fast from Autodesk support staff and product experts in the forums. Retry Cancel I try Retry, still fails. The Status property and Rename Wizard for ISO-19650 file naming compliance are not available for the Autodesk Docs Connector. 3) Once that is done, Now right-click on the Desktop Connector icon located at the bottom right corner of your taskbar and click "Refresh Drives". The BIM 360 drive in Desktop Connector was rebranded to "Autodesk Docs". Do you see Autodesk Drive mounted to your Windows Explorer? Are there changes with installing Desktop Connector 16.x. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. You can do this on the docs.b360.autodesk.com or acc.autodesk.com website. Refresh drives and see if it returns. To translate this article, select a language. When opening dwg files which have been synced locally, you may observe as much as 25% faster Open times when the data contains significant number of Dref relationships. Make sure there are no antivirus rules that prevent full installation of Desktop Connector. When you installed Desktop Connector, did you get any error messages? Here is a link to the log file. (See domains listed in the article linkedunder "See Also".). Then signing out of the desktop connector on the toolbar and signing in again. For Example: Automatic file locking behaviors may get in the way of the desired user experience and require manually unlocking files. The Fusion and Autodesk Drive connectors will not be accessible when Desktop Connector is not running. Create project folders. Option to add and sync 40 projects locally in Autodesk Docs connector. I have done extensive searching online but to no avail. Desktop Connector is running elevated. Solved by john.koerner. After that, clear your %TEMP% folder and then reinstall Desktop Connector. Sketchbook is an award-winning sketching, painting, and drawing app for anyone who loves to draw. The command has also been relocated under the help sub menu.
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